Award sponsored by

About the award

Introduced in 1992, this award is the AA’s ultimate accolade for hotels in the UK. It is awarded to hotels that are recognised as being outstanding examples in their particular market. From the small family-run hotel to the most ambitious commercial ventures, hotels of every size and style are potential winners.

Pan Pacific London, London EC3

Located in the heart of the City of London, moments from Liverpool Street this impressive 43-storey bronze tower is home to the luxurious Pan Pacific London. Only opened in September last year, the hotel has hit the ground running, led admirably by general manager Anne Golden. The overall level of hospitality and service has a wonderful humility and grace.

Beautifully designed accommodation is modern, contemporary in style with Asian flair and stunning city views. Afternoon tea from executive pastry chef Cherish Finden in the Orchid lounge is a must, whilst the Straits kitchen offers all day Singaporean dining combined with a stellar wine list and excellent champagne listing.

A choice of cool bars includes the vibrant Ginger Lily showcasing cocktails and an extensive range of exotic rums, and Silverleaf which sits in Devonshire House adjacent to the hotel with its impressive grey marble bar. Wellness on the fourth floor includes a cutting-edge gym, several treatment rooms, relaxation area and an impressive 18.5m infinity pool overlooking the Bishopsgate Plaza.